Responsible Gambling
At Cosmobet, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Cosmobet is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all UK gambling regulations. We are dedicated to:
- Preventing underage gambling
- Protecting vulnerable players
- Providing tools and resources for responsible gambling
- Promoting awareness of gambling-related harm
- Supporting players who may be experiencing gambling problems
Age Verification
You must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems to ensure compliance with UK law. Any attempt to gamble underage will result in immediate account closure and confiscation of funds.
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling activities:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on the amount you can lose over a specified period to help manage your gambling budget.
Session Time Limits
Control how long you spend gambling by setting session time limits that will automatically log you out.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
Temporarily or permanently exclude yourself from gambling on our platform. Self-exclusion periods can range from 24 hours to permanent exclusion.
Take a Break
Take a short break from gambling with our cooling-off feature, available for periods of 24 hours, 48 hours, 1 week, or 1 month.
Warning Signs of Problem Gambling
Be aware of these potential warning signs:
- Spending more money or time gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative emotions
- Lying about gambling activities to family or friends
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you're concerned about your gambling habits or those of someone you know, help is available:
UK Support Organizations
GamCare
Phone: 0808 8020 133 (free, confidential helpline)
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
Gordon Moody Association
Phone: 01384 241292
Website: www.gordonmoody.org.uk
Samaritans
Phone: 116 123 (free, 24/7)
Website: www.samaritans.org
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all UK-licensed gambling operators. Visit www.gamstop.co.uk to register.
Underage Gambling Prevention
We have strict measures in place to prevent underage gambling:
- Age verification checks during registration
- Regular monitoring of account activity
- Blocking access from educational institutions
- Staff training on identifying potential underage users
Parents and guardians can install parental control software to restrict access to gambling websites.
Financial Protection
All customer funds are held in segregated accounts with UK-licensed banks, separate from company operational funds. This ensures your money is protected in accordance with UK Gambling Commission requirements.
Contact Our Support Team
If you need assistance with responsible gambling tools or have concerns about your gambling, our trained support team is available:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9999 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)
Regular Review
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements.
Last updated: March 15, 2026
Remember: Gambling should be fun. When the fun stops, stop.
